Return Policy Training Overview
This eLearning module was created to add structure to the training, allow learners to access the material on their own time, and grant them the necessary tools they need to practice the material before the in-person scenarios.
Memory Disorder Clinic Videos
A series of learning videos I created for a local memory disorder clinic. It answers common questions caregivers often have when managing their loved one with a memory disorder. It was created as a learning tool for both new social workers and patients of the memory disorder clinic.
Ringing Up Water Job Aid
An example of job aids I created while updating the customer service training at a cooperative grocery store. Ringing up water was a common pain point during new cashier training. These job aids help to with training and to act as a guide for new cashiers to use.