Memory Disorder Clinic Videos
Developed using DaVinci Resolve, Audacity, and Canva.
I created a series of learning videos to answer common questions that caregivers have when taking someone suffering from a memory disorder. It acted both as a resource for the new social workers to help the patients, as well as a learning resource of the caregivers.
Overview and the Problem:
The Memory Disorder Clinic of Pensacola has been overwhelmed with patients experiencing memory disorders. There is a limited number of doctors available to see each patient, and the social workers who talk to the caregivers and patients often answer the same common questions. The social workers who are hired often do not come from a memory disorder background and must split their patient work with administrative duties. Caregivers often spend most of their time asking simple questions about when they would get more value out of each visit if their questions were more specific to their loved ones. This example is part of a video series that aimed to rectify ts knowledge gap.
The Solution:
A short, informative video series answering common memory disorder questions. The primary goals are for the learners to see how they could better manage a person suffering from a memory disorder. For social workers, the video aims to increase their base knowledge so that they can give more informed answers. For the caregivers, it answers some of their common questions and suggests some tools to help manage someone suffering from a memory disorder. This will allow them to ask more specific questions during their doctor visits. The video series would help bridge the knowledge gap between the newer social workers as well as give the patients more, free resources to use.
Development:
The stakeholders of this project wanted the deliverables to be video-based. They initially envisioned a longer-form video series that focused on more abstract topics about memory disorders. In the initial meeting, we agreed that we needed to perform data collection before settling on the content that would best suit our learners. I created a preliminary timeline to show when I envisioned everything completed. I developed these videos using the ADDIE (Analyze, Design, Develop, Implement, Evaluate) process. We performed an analysis by conducting informal interviews and by distributing a survey to those participating in a weekly Alzheimer's support group. Our biggest takeaways were that they found that the cost of healthcare was too expensive, that it was difficult to deal with the day-to-day aspects of memory disorders, and that they did not prefer to learn from long-form videos.
This allowed me to pivot the content to focus more on problems and common questions that caretakers have. Interviews with the social workers and the doctor narrowed down the focus even more. That way, they get more value out of each visit and the social workers do not always have to answer the same questions. I developed a Gantt chart after a preliminary meeting to ensure that all of the stakeholders were aware of the timeline for project development. The doctor acted as the SME, and initially, I created a script for him to follow. I quickly learned that he did not have enough time to learn it, so we pivoted. I would create a rough outline of the information we needed for each video and I edited around it.
The video was completely edited in DaVinci Resolve and the graphics were created using Canva. I used Audacity to edit the audio.
Results:
The stakeholders were happy with how the videos turned out. They began distributing them as ways to learn more about memory disorders to their patients and caretakers after sessions. They functioned as another resource they would give the caregivers. My contact after the project at the Memory Disorder Clinic has mentioned that she has noticed patients coming in a bit more informed about what they needed. The learners in a younger age group (20s to 30s) mentioned that they could see more videos in this same vein being beneficial. Those in the older age group (50s and up) asked if we could create handouts to reiterate the information. The memory disorder clinic declined to do a more formal assessment after the videos had been implemented. They did not believe it would be a valuable use of their resources.
One of three videos I created for the Memory Disorder clinic. This one is focused on memory disorders and driving.
