Instructional Designer
Solving knowledge gaps and performance problems with intuitive learning solutions.
Helping learners reach their full potential
Assorted Work Samples
-
Return Policy Training
An eLearning module to train new customer service specialists on a cooperative grocery store's return policy. This was created to add structure to the training as well as to formalize the process the customer service specialist should go through before processing a return.
-
Learning Vidoes for the Memory Disorder Clinic
A series of learning videos I created for a local memory disorder clinic. It answers common questions caregivers often have when managing their loved one with a memory disorder. It was created as a learning tool for both new social workers and patients of the memory disorder clinic.
-
Ringing Up Water Job AId
An example of job aids I created while updating the customer service training at a cooperative grocery store. Ringing up water was a common pain point during new cashier training. These job aids help to with training and to act as a guide for new cashiers to use.
Contact me
I want to help you reach your goals. I will create training and learning tied to your higher-level objectives. Please feel free to contact me for help. Resume available upon request.